HIRE FAQ's
Frequently Asked Questions – Marquee Hire Brisbane
1. How much is the deposit for marquee hire in Brisbane?
We require a 40% deposit to secure your marquee hire booking.
The remaining 60% must clear 30 days prior to installation.
Your booking is not confirmed until the deposit is received.
2. Is the marquee hire deposit refundable?
No. All payments — including deposits — are non-refundable unless required by Australian Consumer Law.
When you book marquee hire in Brisbane, we reserve equipment, crew and transport specifically for your event date, often months in advance.
3. Do you offer credits or reschedules for bad weather?
Credits or date changes are assessed case-by-case and are not guaranteed. We recommend event insurance for weather or force-majeure risks.
As a Brisbane marquee hire company, we build structures engineered for Queensland conditions, but extreme weather decisions remain the responsibility of the event organiser.
4. What surfaces can you install marquees on?
We install marquees across Brisbane and South East Queensland on:
• Grass
• Concrete
• Bitumen
• Timber decking
Uneven ground up to 15 cm can be levelled with packers. If equipment must be hand-carried due to restricted access, additional labour fees may apply.
5. What wind rating do your marquees have?
Our clearspan marquee structures are engineer-certified for wind speeds up to 100 km/h when correctly anchored using diagonal stabiliser bars and ratchet systems.
All Brisbane marquee installations are secured according to site conditions.
6. Who is responsible for underground services?
The hirer must identify and clearly mark underground services such as irrigation, electrical, gas or water lines before installation.
Damage to unmarked services is the client’s responsibility.
7. When do you deliver and collect the marquee?
Delivery typically occurs 1–2 days before your event.
Collection is generally the next business day unless otherwise arranged.
Weekend pack-downs may incur additional labour costs.
8. Can I extend my marquee hire period?
Extensions must be requested in writing and are subject to availability. Additional hire fees may apply.
9. Do I need insurance for marquee hire?
We are responsible for delivery, installation and pack-down.
You are responsible for the equipment while it remains on site outside these periods.
We strongly recommend event insurance to cover loss, damage or postponement.
10. Can equipment be moved after installation?
No. Only trained and authorised personnel approved by In-Tents Events may operate or relocate equipment.
Relocation without written consent is not permitted.
11. What happens if equipment is lost or damaged?
The hirer is liable for repair or replacement costs and associated hire downtime. Damage must be reported immediately.
12. Is there a refund if equipment is returned early?
No. Early return does not reduce or refund hire charges.
Still have questions about marquee hire in Brisbane?
Bookings Manager – Joseff Lawrence
📞 0435 642 592
✉️ intentseventsbookings@gmail.com
We’re happy to provide the full Hire Agreement or discuss your event requirements.